EFA99 Casino Privacy Policy

At EFA99 Casino, we strive to ensure that your privacy is fully respected whilst securing your information. This Policy explains how we collect, use and secure your information when you use our services which include the website, mobile applications, and games. By signing up with EFA99 Casino, you consent to the procedures laid out in this policy. Know that we value your privacy as much as you do, and do everything in our power to safeguard the data we receive from you. Whether utilising EFA99 Wallet for deposits and withdrawals, logging in with EFA99 credentials, or engaging with EFA99 SG promotions, your privacy is always protected.

1. Information We Collect

To provide a secure and personalized experience at EFA99 Casino, we collect certain types of information when you interact with our website and services. This includes:

Personal Information

When you create an account with EFA99 Casino, we collect the following personal details:

Full Name
Email Address
Phone Number
Date of Birth (to verify age and ensure you are of legal gambling age)
Address (for verification and, if necessary, prize delivery)
Payment Information (including details for the EFA99 Wallet)

Usage Data

We may collect data on how you interact with our website and casino platform, including:

IP Address
Browser Type
Operating System
Device Information
Pages Visited on EFA99 Casino
Session Duration
Time and Date of Access

This information helps us improve the functionality and security of EFA99 Casino and to tailor the user experience.

Transaction Data

When you make deposits or withdrawals using your EFA99 Wallet, we collect transaction-related information, including:

Deposit/Withdrawal Amounts
Payment Method Used (e.g., bank transfer, credit card, digital wallets)
Transaction Time and Date

This data is collected to ensure smooth financial transactions and is securely stored to maintain the integrity of your EFA99 Wallet and account.

2. How We Use Your Information

We use the information we collect for several purposes, all aimed at improving your experience and maintaining the security of EFA99 Casino:

Account Management

To create and manage your account, including providing you with access to the EFA99 login portal.
To verify your identity and ensure that you are of legal age to use our services.
To offer customer support and address any inquiries or issues related to your account.

Payment Processing

To process your deposits and withdrawals using the EFA99 Wallet and ensure that your financial transactions are secure and processed efficiently.
To manage and authenticate payment methods and facilitate any bonuses or promotions that are linked to financial transactions.

Improving User Experience

To provide you with personalized offers, promotions, and notifications related to EFA99 Casino and its services, including EFA99 SG offers.
To track your preferences and behavior to enhance your gaming experience on our platform, including recommending relevant games, bonuses, and events.

Marketing and Communication

To send you updates, promotions, and newsletters related to EFA99 Casino, including special offers, new game releases, and exclusive promotions.
To keep you informed about any changes to our terms and conditions or privacy policy.

3. How We Protect Your Information

At EFA99 Casino, your data’s security is of the utmost importance. We use a variety of security measures to protect your personal and financial information, including:

Encryption

All personal and financial information, including data entered during EFA99 login or when using your EFA99 Wallet, is encrypted using industry-standard encryption protocols to ensure secure data transmission.

Secure Servers

We store your data on secure servers that are protected by firewalls and access control measures to prevent unauthorized access.

Payment Security

All financial transactions conducted through the EFA99 Wallet or other payment methods are processed using secure and trusted payment gateways, ensuring that your payment details are kept safe.

4. Sharing Your Information

We respect your privacy and will not share your personal data with third parties except in the following cases:

Service Providers

We may share your information with third-party service providers who assist us in operating our platform, processing payments, or providing other essential services. These service providers are bound by strict privacy and security agreements to ensure your data is protected.

Legal Obligations

We may disclose your information to comply with applicable laws, regulations, or legal processes. For example, we may need to share your data to prevent fraud, comply with government requests, or protect our rights and the safety of our users.

Marketing Partners

If you have opted-in to receive marketing communications, we may share non-personal information with third-party marketing partners to offer you targeted promotions and relevant offers from EFA99 Casino. However, we do not share sensitive personal data without your explicit consent.

5. Your Rights and Choices

We respect your rights to privacy and offer you several ways to manage your information:

Access and Update Your Information

You can access and update your personal details, including your email address, payment information, and preferences, through your EFA99 login account dashboard.

Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails, newsletters, or offers from EFA99 Casino, you can opt-out by following the unsubscribe instructions in the email or by adjusting your notification preferences in your account settings.

Data Deletion

You have the right to request that we delete your personal data from our system. Please note that deleting your account may affect your ability to access certain features, such as your EFA99 Wallet or pending transactions.

Withdraw Consent

If you have previously given consent for us to process your data, you can withdraw that consent at any time. However, please note that withdrawing consent may limit your access to certain services or features of EFA99 Casino.

6. Data Retention

We will retain your personal information for as long as necessary to provide you with services, comply with legal obligations, and resolve any disputes. Once your account is no longer active, we will retain your data in accordance with applicable laws and for record-keeping purposes.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on EFA99 Casino. These technologies allow us to remember your preferences, analyze how you use the website, and provide personalized content and ads. By using our services, you consent to the use of cookies as described in our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy regularly. By continuing to use EFA99 Casino after changes are made, you accept the updated terms.